Government Department – Binder managing secure information exchange with external Contractors
Managing information availability to a large number of contractors providing a range of services to the department without creating potential security issues and third party access to confidential departmental information was a major issue while operating in a strict SOE administered by central IT section.
Using a Binder Site, branded with the Departments contractor Site the Control Panel allowed the Contractors permission to be set with duration/expiry periods ensuring that there was no likelihood of set and forget for contractor’s access rights – previously a major area of potential security risk.
The control panel also allowed specific roles to be given pre-set access to information and the audit function allowed for easy review of current permissions, usage and actual access history. The workflow function provided for joint development of documents and setting a read only library of procedures and processes for Contractors.